Shipping policy
1. Order Processing Time
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All orders are processed within 1–2 business days after payment confirmation.
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Orders are not processed or shipped on Sundays or public holidays.
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If we experience a high order volume, processing may be slightly delayed. We will notify you in case of any major delay.
2. Shipping Time & Delivery
India (Domestic Shipping):
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Standard Delivery: 4–7 business days
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Express Delivery (if available): 2–4 business days
International Shipping:
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Delivery time: 7–15 business days, depending on the destination and customs process.
3. Shipping Charges
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Shipping charges are calculated at checkout based on your delivery location and order weight.
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Free shipping may be offered during promotions or above a certain order value (if applicable).
4. Order Tracking
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Once your order is shipped, you will receive an email/SMS with a tracking number.
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Tracking updates may take up to 24 hours to reflect.
5. Wrong Address or Incomplete Address
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Please ensure that your shipping address is correct.
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Vystra Design is not responsible for delays or loss due to incorrect/insufficient address details.
6. Customs, Duties & Taxes (For International Orders)
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International customers are responsible for any customs duties, import taxes, or additional fees charged by their country.
7. Delayed or Lost Packages
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If your package is delayed, please contact the courier service first with your tracking ID.
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If assistance is required, you may contact us at:
contactramdas@gmail,com
8. Damaged or Missing Items
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If you receive a damaged product, please notify us within 48 hours with photos and order details.
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Missing items must be reported within 48 hours of receiving your order.
9. Contact Us
For any questions about shipping, feel free to contact us:
📩 contactramdas@gmail,com